Terms and conditions




Status: Active

Legal form: Entrepreneur

Identification number: 65048159

Date of Establishment: 06-19-2018.



The general terms of operation of the Web shop are determined in more detail by areas that you can access by clicking on the desired area, all in accordance with the Consumer Protection Law and the International Code of Electronic Commerce. The general terms of business define the activity of the Internet shop, users of rights and business relationship between the seller and the customer.

Web Shop is an information system designed to present and sell products to consumers.


By registering on this site, you automatically accept its terms. You need to fill in the form when you register at the time of registration, and every next time it is enough to just log in to your account. As a registered member, you have the option to ask at any time to search, which will also delete your information from our database.


The seller is obliged to deliver the purchased goods to the Consumer by sending goods through the courier service, whereby the delivery costs are borne by the consumer.

Delivery does not take place on Sundays and public holidays.


The consumer can pay the goods via the Internet with VISA, Maestro, or MasterCard payment cards, which support payment via the Internet (a previous registration is required for payment by the card).

When entering payment card information, confidential information is transmitted through a public network in a protected (encrypted) form using the SSL protocol and PKI system, as the current most advanced cryptographic technology.

The security of the data during the purchase is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the complete collection process is carried out on the bank’s pages.

No information about the payment card is available to our system.

All payments will be made in the local currency of the Republic of Serbia – dinar. The average rate of the National Bank of Serbia is used for informative price display in other currencies.

The amount of which your payment card will be in charge will be denominated in your local currency, through the conversion of the same at the rate used by credit card organizations, which can not be known to us at the time of the transaction. As a result of this conversion, there may be a slight difference from the original price listed on our site. Thank you for your understanding.


The seller reserves the right to change the price without prior notice to customers, unless otherwise stated (in the case of shares and special discounts). Prices apply at the time of order creation and have validity and validity for the next period.


If you want to cancel your order, please contact us no later than 48 hours before the planned delivery of the goods ordered, otherwise we will consider that the realization will occur and on the day of planned delivery you will be charged for the full amount of your order. Our contact phone for all complaints and information is +381692280415. You can also contact us by email: milenabojicatelier@gmail.com.


Return of funds to a customer who has previously paid for goods is done in part or in whole. Milena Bojić Atelier is obliged to make a refund solely through VISA, EC / MC and Maestro payment methods, which means that the bank will make a refund at the request of the seller at the expense of the card user.



Complaints and remarks consumers may declare:

1. by sending to the email address milenabojicatelier@gmail.com

2. on the telephone number +381692280415 in the period from 08: 30-17h every working day

By regular mail to the address – Jerneja Kopitar 5, Novi Sad

Within one business day, the seller will confirm that the complaint has been received. Within 8 days from the date of receipt of the complaint, the seller will inform the consumer about the decision in writing or electronically (the consumer’s complaint regarding the conformity of the article is accepted or rejected) in connection with the advertised article, as well as about the possible way of resolving the complaint in accordance with the Consumer Protection Act (refund, appropriate price reduction, replacement or repair of the item). The complaint will be resolved within 15 days from the receipt of the complaint.


The supplier reserves the right to change these terms without first informing his consumer. Each customer can check current conditions when ordering a product.

In order to successfully complete your order you need your name, surname, e-mail and phone.